Returns & Exchanges
At SIR., we want you to be completely satisfied with your purchase, which is why we offer a 14-day return window for all full-priced items in their original, unworn condition. Please note that all garments must have original tags attached and be free of any makeup or fragrance marks to be eligible for a refund.
Initiate Your Return
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging and include the printed return authorization form provided by the portal.
Ship the Items
Affix the prepaid shipping label to your parcel and drop it off at your nearest authorized carrier location.
Receive Your Refund
Once our quality control team inspects and approves your return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing